Assistant (Resource and Portfolio Management)

Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia. 

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff. 

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job: 

At the NCIA Command and Control (C2) Centre, we’re delivering secure, innovative, coherent, cost effective and interoperable communications and information systems solutions to enable command & control of NATO forces, where and when required. You will be joining our small but ambitious team of friendly and supportive colleagues at Enablement and Logistics, designing scalable, secure and high-performance systems that meet the operational needs of the NATO community. 

Based in the Hague Netherlands we are seeking a highly skilled, detail-oriented, analytical and passionate person with a strong focus on data analytics to support our Resource and Project Management Office (RPMO) in ensuring effective delivery and governance of key programs and projects. As part of the RPMO team, you will work closely with project managers, analysts, and business stakeholders to collect, analyse, and present data that supports strategic decision-making and continuous improvement. We’re a collaborative, growth-oriented team looking for sharp minds who can connect business goals with cutting-edge technical solutions. You will take on the following roles and responsibilities:

• Assist in the development and maintenance of RPMO dashboards, KPIs, and reporting tools;
• Collect, analyse, and visualize project and portfolio data using Excel, PowerBI, or similar tools;
• Support resource tracking, budget monitoring, and performance metrics reporting. 
• Collaborate with cross-functional teams to ensure data accuracy and completeness; 
• Identify trends, patterns, and outliers in project data and propose actionable insights; 
• Assist with the preparation of reports and presentations for senior management and stakeholders;
• Monitor risks and issues, dependencies, escalating when required; Identify trends, patterns and risks and escalate as needed;
• Support portfolio prioritisation, capacity planning, and resource allocation exercises;
• Support and organize project kick-off / review meetings, and related conferences.

For a full list of duties, please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are: 

• Higher vocational training in a relevant discipline (Data Analytics, Project Management, Business Administration or similar) with 3 years post-related experience or a secondary educational qualification with 5 years post-related experience 
• Extensive work experience in administrative and coordination functions, preferably in the areas of project/service management, and financial management;
• In-depth experience in Project, Programme and Portfolio Support, with at least 3 years’ experience in Project Support functions;
• Proficiency with an enterprise project management tool, such as ServiceNow, MS Project, etc;
• Experience or strong interest in project environments and data-driven reporting;
• Strong analytical, organizational, and communication skills, proficiency with advanced Excel functions, PowerBI;
• Experience in resource capabilities management;
• Formal Certification in Prince2 or similar (PMI/PMBOK) at the Foundation Level;
• Formal Certification in ITIL (Information Technology Infrastructure Library) at the Foundation Level or similar.

Nice to Have

Certified Training in Risk Management- MoR or equivalent;

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more

To learn more about NCI Agency and our work, please visit our website.  

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.  

Additional details on the conditions of application can be found via the NCI Agency career site.