Data Analyst (Personnel)
🔍 Belgium
- 📅
- 250989 Requisition #
Post Context/Post Summary
Supreme Headquarters Allied Powers Europe (SHAPE) provides an integrated Strategic Effects framework, employing a multi-domain and multi-region focus to create a 360-degree approach, with the flexibility to enable, upon direction, a seamless transition from Baseline Activities and Current Operations (BACO) up to the Maximum Level of Effort (MLE). SHAPE supports SACEUR in fulfilling his terms of reference, as directed by the North Atlantic Council.
The Human Resources Data Services Branch (HRD) exercise authority for Human Resources Data Services (HRDS) for all PEAs and other NATO organisations participating in the HRDS Programme and provides HRDS business management, training and support.
The HRDS Business Management Section (BSM) is providing advice and support to PEAs and other HRDS Programme organizations via business and data analysis in the area of workforce, personnel and identity data management and tools. BSM manages the HRDS Programme, its budget; the NATO-wide HRDS requirements, policies, procedures and data protection. It provides secretarial support to HRDS Board and SME support to HRDS User Group.
Senior Data Analyst (Personnel) is responsible for ensuring effective HRDS Programme wide governance, utilization, and management of personnel data (staff, employment, posting, competencies, individual training, performance, absence, availability, documents, etc.) through the related HRDS applications and work products including, but not limited to: APMS personnel, In/Out-processing, NPMS performance management, absence management, E&IT and skills collection management. Candidate will act as Subject Matter Expert (SME) to personnel processes automation and HR Digitalization leveraging a deep understanding of NATO personnel data related policies and procedures and contributing expertise to broader initiatives within the organization.
Principal Duties
The incumbent's duties are:
1) Personnel Data Management: Responsible for managing personnel data within HRDS applications and work products, including development and implementation of plans, policies, and practices for controlling, protecting, and optimizing data assets. This involves providing guidance on standard procedures, directing the utilization of HRDS Suite data systems, analyzing system capabilities, managing personnel data conventions, evaluating data quality, maintaining personnel reference data, and serving as the HRDS Authority for personnel data reporting and information exchange.
2) Personnel Data Analysis and Interpretation: Utilize statistical methods and analytical tools to analyze personnel data, define KPIs and metrics to measure HR effectiveness, prepare reports and dashboards for stakeholders, and provide ad hoc analysis and reports in response to business inquiries.
3) Policies, Directives, and Procedures: Align strategies with organizational goals based on NATO-wide Human Resources Strategy. They will assist in developing policies, programs, and initiatives using data insights, act as the main point of contact for communities of interest regarding data synchronization, and promote compliance with NATO directives regarding personnel processes optimization.
4) Personnel Data History: Responsible for managing the entire personnel data lifecycle, ensuring compliance with personal data protection requirements and support audit processes.
5) Personnel Data Quality: Ensure data accuracy, integrity, and security in accordance with regulations, analyzing personnel data quality to support standardization, and conducting data quality checks and remedial actions.
6) Personnel Data Visualization – Provide regular reports and data insights on key personnel metrics to support data-driven decision-making for commanders and personnel staff officers.
7) Personnel Data Digitalization, Standardization and Integration: Ensure the smooth integration of HR data across systems to enable comprehensive analytics and reporting capabilities. This includes leading efforts to digitize HR processes, integrating data from various internal and external sources, and assisting commands in standardization of forms, related to personnel management functions.
8) Personnel Data Governance Framework: Governance of how all types of personnel data (structured and unstructured) are used to support decision-making, business processes and digital services. Ensure consistency, reliability, and usability of HR data across the organization.
9) Business Analysis and Digital Transformation for HR: Modernize HR processes through digital transformation initiatives aimed at improving efficiency and effectiveness. Fostering a culture of innovation and adaptability by embracing digital solutions and leveraging emerging technologies.
10) Training Requirements: Manages the personnel data and processes related training requirements, performing any required Training Needs Analysis (TNA) and propose revisions for further changes/ updates to be implemented by the HRDS Training and Helpdesk section.
11) Committees and working groups participation:
a. Participate in Working Groups and Development Teams. Examples include but are not limited to: Mission Capability Level Assessment, Data Exploitation WG, Digital Transformation Tiger Team, ETEE FS CAP DEV WG, ACONTOR WG etc.
b. Act as E&IT data SME in Global Programming Key events
c. Participate in HRDS annual user group.
Special Requirements and Additional Duties
The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and without NATO boundaries up to 180 days. The employee may be required to perform a similar range of duties elsewhere within the organization at the same grade without there being any change to the contract.
The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract.
Essential Qualifications
a. Professional/Experience
1) A clear ability to plan, manage and coordinate activities to manage and implement changes to policy and procedures.
2) At least 2 years’ experience in the past 10 years with personnel data analysis and related business process analysis.
3) Proven experience applying data analysis principles and techniques for personnel data analysis within an international organization.
4) Experience/knowledge of at least one data analytical tool/technics and one data visualization tool.
5) Experience in the identification, planning and coordination of a set of related projects within a programme, to manage their interdependencies in support of specific business strategies and objectives.
6) Experience in collection, elicitation of business requirements, and translation of requirements into operational plans.
7) More than 2 years’ experience in the last 10 years working with HR on data and applications support with focus on the personnel data and processes management including absence management, skills management, performance management, individual training and professional development.
8) Broad and sound knowledge and experience in modern human resources management tools and databases.
b. Education/Training
University Degree in business administration, engineering, economics, public administration, operations research, business process engineering, human resources management, law, social sciences, or related field or related discipline and 2 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.
c. Language
English - SLP 3333 - (Listening, Speaking, Reading and Writing)
Desirable Qualifications
a. Professional Experience
1) Experience in an international organisation, NATO or national MOD.
2) Comprehensive experience in NATO HR Data Services processes, functions and tools.
3) Experience in Business Process Management (workflows) and Process Optimization.
4) Experience of identification of new and alternative approaches to performing business activities, in particular related to HR
5) Experience in integrating, managing, and optimizing human resources data through digital tools and technologies to enhance operational
6) efficiency and strategic decision-making
7) Experience with in creation and reviewing of training material.
8) Experience with NATO’s Global Programming and course completions as it applied for posts' training requirements and staff compliance.
9) Knowledge of how to collect, store and monitor, structure and display data and tell a story driven by data analysis
b. Education/Training
1) Data Analytics Certification
2) Project Management Certification (for example, PRINCE2 Foundation & Practitioner Certification or Agile Project Management Practitioner & Foundation Certification)
3) NATO Global Programming Analysis Course (ETE-PP-31627) provided by NATO - School Oberammergau (NSO)
Attributes/Competencies
• Personal Attributes: Works under broad direction, work is often self-initiated. Is fully responsible for meeting allocated technical and/or project/supervisory objectives related to personnel data management. Builds appropriate and effective business relationships within the HR managers’ community. Understands the relationship between own specialism and wider NATO/HRDS Programme/organizational requirements. Communicates effectively, both
formally and informally. Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives. Demonstrates creativity, innovation and ethical thinking; Strong analytical skills and capable of strategic thoughts and apply them.
• Managerial Responsibilities: May act as project/team manager directly reporting to the project stakeholdersAdditionally, the incumbent will have change management responsibility over the HRD Remote Administrators in any personnel data change.
• Professional Contacts: The incumbent will routinely interface with the following:
1) Missions, ACT, NCIA, IMS, NFS, MOU organizations and representatives of nations (for example NMR) at personnel officer level (OF3-5).
2) HRDS Programme service contractors at engineer level.
3) Host Nation Project Managers and Team members
4) NCI Agency staff providing technical support to the personnel data
5) HRDS User Group, Personnel Process SME
Contribution To Objectives: The incumbent of this post exercises judgement and critical thinking when advising on personnel data science/management matters. The work involves the analysis and research of a complete task with the development of recommendations.
REMARKS:
Duration of contract: Pending Approval. Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered a definite duration contract of three years normally followed by an indefinite duration contract.
The salary will be the basic entry-level monthly salary defined by the NATO Grade of the post, which may be augmented by allowances based on the selected staff member’s eligibility, and which is subject to the withholding of approximately 20% for pension and medical insurance contributions.
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement, and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations.
Building integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency, and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.
Applicants who prove to be competent for the post but who are not successful in this competition may be offered an appointment in another post of a similar nature, which might become vacant in the near future, albeit at the same or lower grade, provided they meet the necessary requirements.
We believe that all people are capable of great things. Because of this, we encourage you to apply even if you do not meet all of the criteria listed within this job description.
HOW TO APPLY FOR A NATO CIVILIAN POST AT SHAPE:
Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/2/jobsearch.ftl?lang-en). Applications submitted by other means (e.g. mail, e-mail, fax, etc) are not accepted.
More information to be found on these links:
Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications. Appointment is subject to obtaining a NS security clearance and a medical certificate.
Remarks:
A. Only nationals from the 32 NATO member states can apply for vacancies at SHAPE.
B. Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application.
C. Qualified redundant staff of the same grade interested in this post should inform this office, via their HR/Personnel Office by not later than vacancy’s closing date.
D. Candidates’ individual telephone, e-mail or telefax enquiries cannot be dealt with. All candidates will receive an answer indicating the outcome of their application.
E. NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate