Head NATO Cyber Security Incident Response Team

Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Mons, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NATO Cyber Security Centre (NCSC), which is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, NCSC provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Communications and Information Systems (CIS).

We are looking for a driven and enthusiastic Head NATO Cyber Security Incident Response Team who will take on the following roles and responsibilities:

• Leading a team delivering NCSC 24/7 Cyber Incident Response service and supporting other critical cybersecurity services;
• Overseeing cyber incident response processes and resources, managing the financial and operational aspects of the CSIRT functions. Key contributor to developing the cyber blue picture and situational awareness. If required, must be able to spearhead investigations in case of enterprise-level cyber incidents;
• Direct and supervise the delivery of efficient and effective Cyber Security (CS) Incident Response to all CS Incidents on NATO networks;
• Direct and supervise CS Information Sharing with relevant stakeholders;
• Act as Service Delivery Manager for NCSC Cyber Incident Response service, ensuring the cost effective delivery of the service in accordance to the contracted SLAs and OLAs;
• Develop and maintain the CSIRT business execution plan, ensuring optimal allocation of resources for operations, continuous service improvement and key initiatives;
• Lead technical investigation of NATO Enterprise cyber security incidents in line with the NATO Enterprise Cyber Incident Response Plan (CIRP).

For a full list of duties, please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

• Master’s degree at a nationally recognised/certified University in a related discipline and 5 years post-related experience. Or a Bachelor’s degree with 8 years post related experience;
• Extensive knowledge of how cyber-attacks unfold, from initial compromise to full execution, and how they can be prevented, detected, and responded to;
• Significant experience in coordinating the response to cyber incidents across large organization;
• Proven experience and success in leading a team and coordinating with multiple stakeholders to achieve the objective in adverse conditions;
• Experience in exploiting and sharing cyber threat information;
• Experience in assessing vulnerabilities and their exploitation path and potential impact;
• Relevant experience in delivering and planning for operational cyber security services;
• Experience producing clear and concise presentations and reports to both technical and non-technical audiences as well as giving effective presentation;
• Proven organizational, managerial and coordination skills;
• Excellent analytical, problem solving, and verbal and written communication skills;
• Business management experience in delivering IT services with a focus on continuous service improvement;
• Good understanding of the management of IT Service Delivery, following ITIL framework;
• Experience working on complex projects and coordinating multiple stakeholders in separate locations;
• Fluency in English, both written and spoken.

Note that most of the work is conducted on site, in Mons, Belgium.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more.

To learn more about NCIA and our work, please visit our website. 

The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. 

Additional details on the conditions of application can be found via the NCIA career site.