Head, Security and Awareness

1.             SUMMARY

The Joint Intelligence and Security (JIS) Division, under the leadership of the Assistant Secretary General (ASG) for Intelligence and Security, comprises two principal pillars: Intelligence, headed by the Deputy ASG for Intelligence; and the NATO Office of Security, (NOS) headed by the Deputy ASG for Security (DASG-S) / Director NOS.

The NOS is responsible for the overall coordination of NATO security member nations, NATO civil and military bodies as well as International Organisations and partner nations. It is also responsible for the security of the NATO Headquarters (HQ) and its personnel in Brussels and abroad on mission and in satellite offices, and for the protection of the Secretary General. The NOS comprises the Office of the Director, the Security Policy Oversight Branch (SPOB), the Protective Security & Emergency Services Branch (PSESB), the Security Intelligence Branch (SIB) and the Close Protection Unit (CPU). 

The PSESB’s mission is to ensure the security and safety of the NATO HQ, its people, infrastructure and information. In coordination with the Host Nation, it analyses threats and vulnerabilities, determines risks and takes action to minimise them. Its staff work in the following domains: access management; security regulations and infractions; physical security; security awareness and “special events” (high-level meetings at the NATO HQ and in NATO member and partner nations). It also provides advice on protective security issues in the NATO satellite offices.

The Head, Security and Awareness, is responsible for managing their teams’ daily activities and projects related to: physical security; investigation of incidents of misconduct and any security breach or infraction; access control and identity management; and security awareness. They are responsible for initiating research on new and emergency technologies, tools and processes in the field of physical security (e.g. cameras, intrusion detection, access management and communications) and emergency management for use by PSESB operational teams. They are responsible for developing internal security policies and advise the Head, PSESB, on standard operating procedures and internal regulations and procedures in relation to Headquarters security regulations and activities (e.g. Security Alert Level Measures). They are responsible for exploiting threat and risk assessments. The incumbent reports directly to the Head PSESB.

2.             QUALIFICATIONS AND EXPERIENCE

ESSENTIAL

The incumbent must:

• possess a university degree or equivalent qualification from an institute of recognised standing in a field related to security management;
• have professional experience of at least 8 years in security management, including conducting and overseeing security incident investigations;
• have demonstrated experience in managing financial and human resources including recruitment, performance management, overtime, etc.);
• have experience in the development of Security Regulations, Directives and Standard Operating Procedures based on National or Organizational Security Policies and legal frameworks;
• have professional experience in managing security projects for physical security, including identity and access management;
• possess excellent writing skills and be able to draft clear and concise security reports, presentations and business cases;
• possess the following minimum levels in the official languages of NATO (English/French): V (“Advanced”) in one and III (“Intermediate”) in the other;
• be available to work outside normal working hours in response to crises and urgent requirements;
• have availability and willingness to travel occasionally. 

DESIRABLE

The following would be considered an advantage:

• more than 8 years of experience in areas of work relevant for this position;
• a graduate degree (Masters or Ph.D.) in a related field;
• knowledge of NATO’s security policy and its supporting directives;
• experience in providing security advice in a crisis management organisation (e.g. Security Operations or Crisis Management Operations Centre);
• project management certification (e.g. Prince 2);
• experience in a national (civilian or military) intelligence, security or police organisation;
• profession designation in a security domain (e.g. Security Risk Assessment; Certified Protection Professional, Professional Certified Investigator; Physical Security Professional; Critical Infrastructure Protection etc…);
• experience working effectively in a multi-national, multi-cultural organisation.

3.       MAIN ACCOUNTABILITIES

Planning and Execution

Identify physical security and related risks, lead development of security measures for increasing security alert levels for all security domains in cooperation with other NOS branches and Divisions, based on threat and risk assessment. Manage the daily operations and missions of the security awareness, physical security and Headquarters Security Officer (including access/pass and identity office services) units within the PSESB. Plan, coordinate and establish security zoning and access procedures for NATO HQ in accordance with NATO Security Policy. Plan, exercise and coordinate with relevant stakeholders all security and emergency response measures necessary for security of NATO HQ, its information, its people and infrastructure. Identify new technologies and emerging threats to stay ahead of adversaries. 

Financial Management

In close coordination with the JISD Front Office, plan, coordinate and monitor the sections budgets, annual expenditure and financial resources for the operational units and outsourced contracts in an efficient manner, avoiding duplication. Participate in forecasting financial requirements in accordance with lifecycle of equipment and future plans. Ensure all contracts are prepared and purchases executed in a timely manner in accordance with NATO procurement policies and procedures. 

Organisational Efficiencies

Identify and implement organizational improvement initiatives within assigned areas of responsibility. Determine cultural and procedural changes to current roles, structures and processes so as to ensure optimal functioning of the section.

People Management

In close coordination with the JISD Front Office,recruit a diverse workforce that represents the diversity of the NATO alliance, its human resource objectives and variety of tasks required to be performed by the unit. Lead and manage the staff to build a well-respected, highly trained and motivated team. Provide mentoring, coaching and training opportunities, offering guidance at critical moments. Ensure that all unit staff have clarity about organizational, divisional and branch objectives. Provide regular, fair and objective feedback on performance, both informally and via the HQ Performance Review and Development cycle.  Promote integrity, professionalism and accountability through a sound and inclusive leadership culture.

Knowledge Management

Ensure that security regulations, plans, procedures and instructions are well documented; made available (in both French and English) and maintained up-to-date for all unit activities. Ensure unit is equipped and trained with adequate tools and processes to carry out its basic function. Ensure full advantage is taken of information knowledge management tools (e.g. SharePoint, Document Tracking System). 

Expertise Development

Supervise and advise, where necessary, on the professional education and training of all staff in his/her section. Ensure the development and execution of training paths for staff to create a continuous learning environment. Supervise the implementation of proposed corrective measures following inspections and controls and with respect to security incidents.

Stakeholder Management

Establish and maintain strong professional relationships with key interlocutors at NATO HQ and with neighbouring organizations. Ensure effective cooperation and interaction with security representatives of Member Delegations, Partner Missions, International Staff/International Military Staff and other NATO Bodies and clients in order to provide timely and effective security advice and awareness to the NATO HQ community. 

Representation of the Organization

Represent, as appropriate, the PSESB at internal and external meetings. Attend, and when relevant assist, working groups and committees on behalf of PSESB. Understand, support and promote the NATO Office of Security and PSESB vision, mission and objectives.

Policy Development

Harmonise and standardise aspects of related procedures, operational instructions and security plans in coordination with Operations Section of PSESB. Understand the work environment, initiate and develop related goals, strategies and execute related work plans.

Project Management

Identify and use resources wisely. Review project performance of own projects as directed. Identify opportunities for improvement. Respond to changes in requirements and respond in a positive and flexible manner to change and uncertainty. Establish clear plans and timeframes for project implementation. Take responsibility for managing work projects to achieve results. See projects through to completion. Monitor project progress and adjust plans as required. Consider the ramifications of issues and longer-term impact of own work and work area.

Perform any other related duty as assigned.

4.       INTERRELATIONSHIPS

The Head, Security and Awareness, reports to the Head, PSESB. This position has three direct managers reporting to her/him; Headquarters Security Officer, Officer Physical Security and Officer Security Awareness. He/she liaises closely, under the oversight of Head PSESB, with other Heads of Section within PSESB and the NOS, with the NOS Principal Staff Officer, JISD Front Office, with Delegation, Mission and Divisional Security Officers and with other HQ International Staff, International Military Staff and other organizations at NATO HQ for day-to-day security matters.

Direct reports: 3

Indirect reports: 10

5.       COMPETENCIES

The incumbent must demonstrate:

• Achievement: Creates own measures of excellence and improves performance;
• Change Leadership: Personally leads change;
• Conceptual Thinking: Clarifies complex data or situations;
• Developing Others: Gives feedback to encourage long-term development;
• Impact and Influence: Uses indirect influence;
• Initiative: Plans and acts up to a year ahead;
• Leadership: Positions self as the leader;
• Organisational Awareness: Understands organisational climate and culture;
• Self-Control: Manages stress effectively.