Officer, Pensions

🔍 Belgium

New

📁: Management and Operations Support

📅   : 251431 Requisition #

1. SUMMARY

The Executive Management (EM) Division has the lead role in the overall management of the NATO HQ. The EM Division covers the following directorates: HQ Support and Transformation (HQST), Human Resources (HR) and Information, Communications, and Technology Management (ICTM).

Within the Executive Management Division (EM), NATO’s International Staff (IS) Human Resources (HR) Directorate is comprised of five pillars: Talent Management and HR Integration (TMHRI); Staff Services (Pay and Allowances, Pensions and Insurances); HR Policy and Strategy Coordination (IS and NATO-wide HR policy); the Data Analytics section; and the Medical Service.

Within the Staff Services, the Pensions Unit is a shared Service operating NATO-wide. The Unit manages two distinct pension schemes, the Co-ordinated Pension Scheme, and the NATO Defined Contribution Pension Scheme.

The incumbent is responsible for managing the NATO Defined Contribution Pension Scheme (DCPS) on a NATO-wide basis. In this respect, the incumbent will in the first place oversee and contribute to the entire operational handling of the scheme including all aspects of data processing and administration. Furthermore, the Officer will answer requests for information from internal and external stakeholders at various levels and in various roles. The incumbent will contribute to the implementation of change projects in connection with the development of the HR IT systems and tools as related to pensions, and the digitalisation of relevant archives, thereby contributing to organisational efficiencies in Staff Services processes. Next to the main task of DCPS-management, the incumbent will also take part in the operational aspects of the DBPS (alternatively known as the Coordinated Pension scheme), mostly oriented to the alignment of processes between both schemes, and the dedication to improvement of efficiencies.

The incumbent will be required to provide input to policy development within the field of pensions on a NATO-wide and Coordinated Organisations’ basis and to assist in the implementation of change projects related to pension policies.

2. QUALIFICATIONS AND EXPERIENCE

ESSENTIAL

The incumbent must:

possess a university degree or equivalent level of qualification in economics, human resources management, business or public administration, finance, accounting, actuarial studies or related field, from an institute of a recognized standing;
have at least 2 years’ experience in pension administration, personnel administration or financial accounting;
have strong analytical and numerical skills and the ability to interpret and apply complex pension regulations;
have excellent public relations, communication and negotiation skills;
demonstrate strong customer focus;
demonstrate strong drive for teamwork, customer service attitude, and flexibility;
have good knowledge of the standard Microsoft Office software, as well as information technologies and equipment for storing, retrieving, transmitting and handling data;
have experience in pension administration systems and the associated policy and processes;
have experience in implementing and/or handling digital transformation projects to contribute to organisational efficiencies and reporting;
possess the required levels of NATO’s official languages (English/French): V (“Advanced”) in one, III (“Intermediate”) in the other.

DESIRABLE

The following would be considered an advantage:

experience in the administration of a defined contribution (DC) pension scheme;
knowledge of, or experience with, investment markets;
professional experience in a national administration and/or international public sector organisation;
experience in ERP software systems.

3. MAIN ACCOUNTABILITIES

Expertise Development

Assist in building up an internal centre of expertise on pension schemes for NATO as a whole. Contribute to the development of HR Management policy on a NATO-wide basis by providing subject-matter expertise on pensions. Search for, advice and implement ways to modernise, improve, and make more efficient the work of the Pensions Service.

Information Management

Assist in the management of the flow of information required for the calculation of pension payments, allowances, tax adjustments and deductions from pension benefits. Ensure that the data received from NATO bodies is accurate, timely, complete and in conformity with the Pension Schemes rules.

Stakeholder Management

Respond to and engage with, as appropriate, NATO bodies, investment managers, scheme administrators, staff members and pensioners on all questions related to pensions.

Knowledge Management

Contribute to the research and collection of data in the field of pensions, especially related to international organisations. Gather relevant statistics for use by senior management. Assist with the implementation of knowledge management systems as well as tools to facilitate efficiencies and reporting, including digitalisation of HR data.

Project Management

Support and contribute to projects in the field of pensions, especially as related to international organisations. Contribute as a team member to different initiatives and modernisation projects of the Pensions Unit.

Perform any other related duty as assigned.

4. INTERRELATIONSHIPS

The incumbent reports to the Head, Pensions. The Officer will work in close collaboration with all members of the Unit. The incumbent will interact on a regular basis with internal and external stakeholders of the different pension schemes, including serving staff, future retirees, pensioners, scheme administrators, NATO and external entities. The incumbent may be required to deputise for the Head, Pensions in their absence.

Direct reports: N/A

Indirect reports: N/A

5. COMPETENCIES

The incumbent must demonstrate:

Achievement: Works to meet standards;
Analytical Thinking: Sees basic relationships;
Clarity and Accuracy: Checks own work;
Conceptual Thinking: Sees patterns based on life/work experience;
Customer Service Orientation: Takes personal responsibility for correcting problems;
Empathy: Reads non-verbal cues and understands meanings;
Impact and Influence: Takes multiple actions to persuade;
Initiative: Is decisive in a time-sensitive situation;
Teamwork: Cooperates.

6. CONTRACT

Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract.

Contract clause applicable:

In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity.

The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract.

If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.

Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations.

NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post. Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts.

7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS

Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:

For NATO civilian staff members only: please apply via the internal recruitment portal (link);
For all other applications: www.nato.int/recruitment

Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process.

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More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)

Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.

NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.

8. ADDITIONAL INFORMATION

NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply. NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process. Candidates will be required to provide documented medical evidence to support their request for accommodation. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours. The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment. For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab. NATO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. For more info please click here.

Officer, Pensions

🔍 Belgium

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