Coordinator, HQ Security Force
🔍 Belgium
1. SUMMARY
The Joint Intelligence and Security (JIS) Division, under the leadership of the Assistant Secretary General (ASG) for Intelligence and Security, comprises two principal pillars: Intelligence, headed by the Deputy ASG for Intelligence; and the NATO Office of Security, (NOS), headed by the Deputy ASG for Security (DASG-S) / Director NOS.
The NOS is responsible for the overall coordination of NATO security among member Nations, NATO civil and military bodies as well as International Organisations and Partner countries with which NATO cooperates. It is also responsible for the security of the NATO Headquarters (HQ), its personnel in Brussels, abroad on mission and in satellite offices, and for the protection of the Secretary General. The NOS comprises the Office of the Director, the Security and Policy Oversight Branch (SPOB), the Protective Security and Emergency Services Branch (PSESB), the Security Intelligence Branch (SIB) and the Close Protection Unit (CPU).
The PSESB’s mission is to ensure the security and safety of the NATO HQ, its people, infrastructure and information. In coordination with the Host Nation, it analyses threats and vulnerabilities, determines risks and acts to minimise them. Its staff works in the following domains: access management; security regulations and infractions; physical security; security guarding; fire, first aid and CBRN; emergency procedures; information assurance; security awareness and “special events” (high-level meetings at the NATO HQ, and in NATO member and partner nations). It also provides advice on protective security issues in the NATO satellite offices.
Within the Operations Section of the PSESB, the incumbent works as part of the HQ Security Force and is responsible for carrying out security duties connected with the protection (personnel, infrastructure and information) of the NATO HQ in Brussels. Under the supervision of the Head, HQ Security Force, the incumbent is responsible for:
- verifying the operational readiness of HQ Security Force teams;
- supervising the day-to-day activities of the HQ Security Force and civilian guarding contractor as directed by the Head, HQ Security Force;
- the implementation of the instructions issued by the Planning Office or the Headquarters Security Officer;
- conducting daily records of the contractor's services, recording and accounting for the Key Performance Indicators (KPIs) based on the existing contract, and providing a monthly report of these data. He/she presents the results of these records during regular meetings organised with the contractor.
The incumbent also ensures that all Standard Operating Procedures, as well as other relevant instructions and orders, are developed, implemented timely and appropriately, and maintained up-to-date, as necessary for the optimal functioning of the unit, either on their own initiative or as directed by PSESB management. The coordinator, deputises for the head in cases of absence.
2. QUALIFICATIONS
ESSENTIAL
The incumbent must:
- have a good general education, at least to higher secondary level, or equivalent;
- have at least five years of experience in supervising teams of security personnel in a security force, police or military environment;
- be able to effectively coordinate multiple teams;
- demonstrate experience in security and emergency procedures, and tactical interventions within a dynamic operational context;
- possess very good written and verbal communication skills, with the ability to produce clear, concise reports and operational documentation;
- maintain a good physical condition and be able to pass annual physical fitness tests and medical examinations;
- be experienced in the use of firearms and less-lethal equipment and be able to pass regular (minimum annually) shooting tests;
- be flexible to work outside of normal office hours in response to crises and urgent requirements, if and when required;
DESIRABLE
The following would be considered an advantage:
- formal military/police training;
- knowledge of NATO’s security policy and its supporting directives;
- familiarity with human resource processes specific to security operations (e.g. scheduling, performance evaluations, conflict resolution);
- experience working in a multi-national, multi-cultural organisation;
- proficiency in modern security technologies, communication systems and IT tools relevant to operational management.
Planning and Execution
As directed by the Head, HQ Security Force, ensure and verify the operational readiness of all teams by closely coordinating with the JISD/NOS/PSESB/OPS/Planning Office and executing operational instructions efficiently required for NAC activities, ministerial, summits and other high-level meetings, as well as for other NATO meetings. This includes presenting new directives to be validated by the PSESB management, maintaining alignment with NATO security procedures, and ensuring the HQ Security Force and the contractor adhere to the established protocols.
Project Management
Identify and use resources wisely, efficiently and effectively. Review project performance of own projects as directed. Identify opportunities for improvement. Manage ongoing security projects, overseeing daily operational tasks, and tracking the performance of the contractor. Maintain detailed records, monitors KPIs, and prepares monthly reports that inform regular review meetings, ensuring that all projects progress as planned and adjustments are made in a timely manner.
Stakeholder Management
Under the supervision of the Head, HQ Security Force, maintain good working relationships with the civilian security contractor’s managers, and stay current on host-nation legislation and practice regarding private security companies. Facilitate seamless communication among various operational and administrative functions. Manage the pool of Inspectors and coordinates with the external contractor’s management, ensuring the alignment with NATO security procedures, and ensuring the HQ Security Force and the contractor adhere to the established protocols.
Organisational Efficiencies
Under the direction of the Head, HQ Security Force, work with relevant stakeholders to find ways for continuous improvement in administrative processes and operational workflows within the HQ Security Force. Support the updating of all necessary instructions and protocols, thereby streamlining operations and enhancing overall efficiency of the unit. This includes ensuring that all operational data and communications are accurate and up-to-date. The incumbent verifies that all instructions are correctly communicated to the HQSF Teams and the contractor’s staff when necessary.
People Management
Under the direction and oversight of the Head, HQ Security Force, oversee the day-to-day activities of security personnel. This responsibility includes fostering a collaborative work environment and maintaining high performance through regular communication and support.
Financial Management
Support the Head, HQ Security Force, as required in coordination with the JISD/NOS/PSESB/OPS/Planning Office. Assist in the financial oversight of operational activities by tracking contractor services and managing related administrative tasks. This includes ensuring, in coordination with the JISD Front Office and the Budget Officer in particular, that the cost-effectiveness of security operations is maintained through accurate record keeping, monitoring KPI’s, and contributing to budget-related discussions as needed.
4. INTERRELATIONSHIPS
The incumbent reports to the Head, HQ Security Force and acts as their deputy in cases of absence. They manage the Inspectors and liaise with the JISD/NOS/PSESB/OPS/Planning Office and other staff within PSESB, as well as with the JISD Front Office as required. They also liaise closely with the civilian contract management staff.
Direct reports: 7
Indirect reports: N/a.
5. COMPETENCIES
The incumbent must demonstrate:
- Achievement: Creates own measures of excellence and improves performance;
- Analytical Thinking: Sees multiple relationships;
- Change Leadership: Supports general need for change;
- Clarity and Accuracy: Monitors others' work for clarity;
- Flexibility: Adapts to unforeseen situations;
- Impact and Influence: Takes multiple actions to persuade;
- Initiative: Is decisive in a time-sensitive situation;
- Organisational Awareness: Understands the Organization's structure;
- Teamwork: Expresses positive attitudes and expectations of team or team members.
In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by an indefinite duration contract.
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
- For NATO civilian staff members only: please apply via the internal recruitment portal (link);
- For all other applications: www.nato.int/recruitment
Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process.
Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing the information you need to successfully submit your application on time.
More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
8. ADDITIONAL INFORMATION
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.